English · A2 · Unit 9
Returning and exchanging
Taking something back
By the end you can
- Return or exchange something in a shop
- Explain what is wrong with something
- Understand a shop's rules for returns
Words and phrases
| English | Meaning | Example |
|---|---|---|
| return | take back to the shop | I'd like to return this jumper. |
| exchange | change for a different one | Can I exchange it for a bigger one? |
| too small | too small | It's too small. |
| too big | too big | The jacket is too big. |
| size | size (S, M, L) | Have you got it in another size? |
| try it on | put it on to see if it fits | Can I try it on? |
| the changing rooms | the rooms in a shop for trying on clothes (American: fitting room) | The changing rooms are over there. |
| a refund | your money back | Can I have a refund? |
| in the sale | at a lower price for a short time | I bought it in the sale. |
| doesn't fit | is the wrong size | The coat doesn't fit. |
Write about yourself
Fill in the gaps with something true about you.
- I'd like to return .
- It's too .
- Have you got it in ?
Then talk it through
Returning a jumper that is too small. In the app you have this conversation out loud or typed, with the unit's goals to tick off and corrections at the end.