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British English · B1 · Unit 3

Emails at work

Emails at work

By the end you can

Words and phrases

British EnglishMeaningExample
I'm writing tothe reason for this email is (to begin a formal email)I'm writing to ask about the training day in May.
could you possiblycould you (a very polite request)Could you possibly send me the figures by Friday?
please find attachedthe file is attached to this email (formal)Please find attached the report for March.
thanks for getting back to methank you for your replyHi Tom, thanks for getting back to me so quickly.
I'll look into itI'll find out more and deal with itLeave it with me, I'll look into it.
get back to youreply to you laterI'll get back to you by the end of the day.
as soon as possiblevery soon, at the first chance (written: ASAP)Could you reply as soon as possible, please?
just a quick remindera short note to help you rememberJust a quick reminder that the deadline is tomorrow.
Kind regardsa polite way to end a work emailKind regards, Emma Walsh
I look forward to hearing from youI hope you will reply (a formal ending)I look forward to hearing from you.
DearDear (to begin a formal email or letter)Dear Mr Patel, thank you for your email.
ccsend a copy of an email to someone elseCould you cc me when you reply to the client?

Then talk it through

Calling a colleague who hasn't answered your email. In the app you have this conversation out loud or typed, with the unit's goals to tick off and corrections at the end.