Emails at work
Emails at work
By the end you can
- Write a polite email asking for something
- Reply to a request from a colleague
- Understand a formal email
Words and phrases
| British English | Meaning | Example |
|---|---|---|
| I'm writing to | the reason for this email is (to begin a formal email) | I'm writing to ask about the training day in May. |
| could you possibly | could you (a very polite request) | Could you possibly send me the figures by Friday? |
| please find attached | the file is attached to this email (formal) | Please find attached the report for March. |
| thanks for getting back to me | thank you for your reply | Hi Tom, thanks for getting back to me so quickly. |
| I'll look into it | I'll find out more and deal with it | Leave it with me, I'll look into it. |
| get back to you | reply to you later | I'll get back to you by the end of the day. |
| as soon as possible | very soon, at the first chance (written: ASAP) | Could you reply as soon as possible, please? |
| just a quick reminder | a short note to help you remember | Just a quick reminder that the deadline is tomorrow. |
| Kind regards | a polite way to end a work email | Kind regards, Emma Walsh |
| I look forward to hearing from you | I hope you will reply (a formal ending) | I look forward to hearing from you. |
| Dear | Dear (to begin a formal email or letter) | Dear Mr Patel, thank you for your email. |
| cc | send a copy of an email to someone else | Could you cc me when you reply to the client? |
Then talk it through
Calling a colleague who hasn't answered your email. In the app you have this conversation out loud or typed, with the unit's goals to tick off and corrections at the end.