Diplomacy
Te takawaenga
By the end you can
- Give bad news tactfully
- Disagree and criticise diplomatically
- Understand what indirect language really means
Words and phrases
| Māori | Meaning | Example |
|---|---|---|
| he rongo kino | bad news | He rongo kino tāku. |
| āta whakatakoto | put it carefully | Me āta whakatakoto te kōrero. |
| e pōuri ana mātou ki te whakamōhio atu | we regret to inform you | E pōuri ana mātou ki te whakamōhio atu ka tōmuri te kaupapa. |
| ahakoa tonu | nevertheless, even so | Ahakoa tonu, ka whakapau kaha mātou. |
| he pai, engari tērā pea | it's good, but perhaps | He pai, engari tērā pea me whakaaro anō tātou ki te rā. |
| kupu huna | a hidden meaning, a veiled word | He kupu huna kei roto i tāna kōrero. |
| kanohi ki te kanohi | face to face | Me kōrero kanohi ki te kanohi. |
| takawaenga | a go-between, a mediator; mediate | Nā te takawaenga i tau ai te raru. |
| whakaaro nui | consideration, tact | Me whai whakaaro nui ki ōna kare ā-roto. |
| kia kaua | so as not to (kia kaua ia e riri: so he doesn't get angry) | Me kōrero mārie, kia kaua ia e riri. |
| riri | angry; anger | I riri te kiritaki, engari i tau i muri mai. |
| te rā roa rawa atu | the longest day | Ko tēnei te rā roa rawa atu o tōna ao. |
Then talk it through
Telling a client their project will be late. In the app you have this conversation out loud or typed, with the unit's goals to tick off and corrections at the end.