Māori · B1 · Unit 12
Getting it sorted
Kua tika
By the end you can
- Explain a problem and agree on a solution
- Write an email of complaint
- Understand an official reply
Words and phrases
| Māori | Meaning | Example |
|---|---|---|
| kei te hē | is wrong | Kei te hē te nama hiko o tēnei marama. |
| kua utua kē | has already been paid | Kua utua kē e au tēnei nama. |
| whakatikatika | correct, sort out | Ka taea e koe te whakatikatika i te nama? |
| nama kiritaki | a customer number | He aha tō nama kiritaki? |
| e tatari ana | waiting (kua kotahi haora au e tatari ana: I've waited an hour) | Kua kotahi haora au e tatari ana. |
| tuku atu | put through, pass on | Ka tuku atu ahau i a koe ki te tari pūtea. |
| otinga | a solution | Kua kitea he otinga. |
| whakaaetanga | an agreement | I tae mātou ki tētahi whakaaetanga. |
| whakaū | confirm | Ka taea e koe te whakaū mai mā te īmēra? |
| reta amuamu | a letter of complaint | I tuhia e au he reta amuamu ki te kamupene. |
| whakautu ōkawa | an official reply | I tae mai he whakautu ōkawa i te kaunihera. |
| kua oti | it's done, it's sorted | Kua oti! Kua tika te nama. |
Then talk it through
A phone call to get a wrong bill corrected. In the app you have this conversation out loud or typed, with the unit's goals to tick off and corrections at the end.